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23/03/2011 09:27
 

Hi Paul,

I customer purchased a module from SC but didn't receive an email from LM. Looking in the DNN log, i found this entry:

DotNetNuke.Services.Exceptions.ModuleLoadException: Unable to connect to the remote server ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 89.248.50.94:80 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetResponse() at c.a(String A_0) at e..ctor(String A_0, Guid A_1) at a..ctor(String A_0, Guid A_1, String A_2, String A_3) at c.a(Assembly A_0, ServiceType A_1, String A_2, String A_3) at Dotcom.Modules.LicenceMaster.Client.LicensingUtility.b() at Dotcom.Modules.LicenceMaster.Client.LicensingUtility.InstallationIsValid() at Dotcom.Modules.LicenceMaster.LicenceCache.InstallationIsValid() at Dotcom.Modules.SnowCoveredLicenceMasterAdaptor.AdaptorModuleBase.InstallationValid() at Dotcom.Modules.SnowCoveredLicenceMasterAdaptor.SnowCoveredIONResponder.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
 

Not sure which remote server it couldn't connect to. Can you shed any light on it?
Thanks

Dan

 
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27/04/2011 18:10
 

Hi Paul,

Didn't hear back from you on this, can you let me know what the problem might have been?

Thanks
Dan

 
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28/04/2011 06:16
 

Hi Dan,

It looks like the SC Adaptor couldn't contact our licensing server, possibly because of a temporary outage.

Cheers,

Paul


Dotcom Technical Support
 
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